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Make sure you are familiar with Limitations of the application.
It is possible that some installed app conflicts with our app e.g. “Behaviours - ScriptRunner for Jira Cloud”.
Please send us a HAR file to support@bigfigtree.com, so we can check if this is the case.
Use the following steps to catch the a HAR file:
open the Jira page
open developer tools on the page e.g. Chrome DevTools
reload the Jira page
click “Create” button in Jira top menu to open Create issue dialog
download the HAR file
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