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The app is hosted on Atlassian Forge platform which uses following IPs:

Code Block
13.52.5.96/28
13.200.41.224/28
13.236.8.224/28
15.229.145.224/28
16.63.53.224/28
18.136.214.96/28
18.184.99.224/28
18.234.32.224/28
18.246.31.224/28
43.202.69.96/28
52.215.192.224/28
104.192.136.240/28
104.192.137.240/28
104.192.138.240/28
104.192.140.240/28
104.192.142.240/28
104.192.143.240/28
185.166.140.112/28
185.166.141.112/28
185.166.142.240/28
185.166.143.240/28
18.236.52.195.248.93.165/32
34.215.254.205/32
5435.65160.2196.119102/32
52.43.207.238.123192.52/32
52.89.100.78/32
354.114190.146195.111254/32
54.248214.180155.178219/32
5754.180218.171196.11928/32
1352.209195.252248.12193/32
1554.16565.21219.19119/32
43.202207.223238.238123/32
3.34.8.241.114.146.111/32
54.248.180.178/32
57.180.171.119/32
3.37.121.177/32
3.34.165.169/32
15.164.153.22/32
43.201.237.75/32
13.200.51209.252.121/32
15.165.21.19/32
1343.200202.127223.18238/32
653.234.1738.31241/32
15.206.230.70/32
3.7.242.212/32
43.205.183.186/32
5413.255200.4151.15621/32
5213.77200.196127.918/32
1865.1432.11173.16931/32
18.142.175.136/32
54.254.13.217/32
52.220.108.50/32
354.104255.19141.162156/32
1352.23877.244196.229/32
318.106143.17211.84169/32
52.65.164.184/32
13.237.143.132/32
3.105.255.118/32
3.98104.151191.27162/32
313.96238.73244.3422/32
353.182106.178172.4484/32
15.156.32.59/32
15.222.164.249/32
15.156.255.184/32
183.15398.162151.22027/32
183.15796.15173.17334/32
335.126182.237178.9444/32
18.196.69.189/32
52.58.86.18/32
3.77.185.155/32
1618.63153.156162.232220/32
163.63126.10237.6094/32
1618.63157.133151.73173/32
16.63.192.113/32
16.63.86.27/32
16.63.153.19/32
5416.22063.63156.40232/32
5416.15463.18610.8260/32
5216.20863.56133.20473/32
54.76.137.153/32
34.253.103.242/32
63.34.104.55/32
1354.43220.1063.13840/32
1854.132154.72186.15182/32
1352.43208.23856.10204/32
13.43.230.20/32
13.42.94.26/32
13.41.178.119/32
1813.22943.17010.213138/32
5418.232132.4372.18151/32
5213.6743.212238.8210/32
54.94.144.45/32
15.229.167.123/32
177.71.171.149/32
318.224229.137170.93213/32
52.55.61.132/32
54.156232.21843.10118/32
3452.19467.247212.14382/32
3.220.210.28/32
34.231.161.126/32
34.194.73.28/32
3.231.15.71/32
543.241224.128137.1993/32
13.56.84.222/32
52.5355.14061.163132/32
54.193.160.145/32
54.218.196.28156.218.101/32
3534.160194.6247.102143/32
18.236.52.165/32
52.43.192.5253.140.163/32
3454.215193.254160.205145/32
54.214241.155128.21919/32
5413.19056.19584.254222/32
52.89.100.78/32

If you add these IPs to the allowlist, the app will function as expected.
See also https://support.atlassian.com/organization-administration/docs/ip-addresses-and-domains-for-atlassian-cloud-products/

All Forge IPs are listed by Atlassian at https://ip-ranges.atlassian.com/ .