IP Allowlist

Some Jira instances use the IP Allowlist to limit access to Jira.
This may block the app and the following error message is displayed:

The app is hosted on Atlassian Forge platform which uses following IPs:

13.52.5.96/28
13.200.41.224/28
13.236.8.224/28
15.229.145.224/28
16.63.53.224/28
18.136.214.96/28
18.184.99.224/28
18.234.32.224/28
18.246.31.224/28
43.202.69.96/28
52.215.192.224/28
104.192.136.240/28
104.192.137.240/28
104.192.138.240/28
104.192.140.240/28
104.192.142.240/28
104.192.143.240/28
185.166.140.112/28
185.166.141.112/28
185.166.142.240/28
185.166.143.240/28
18.236.52.165/32
34.215.254.205/32
35.160.6.102/32
52.43.192.52/32
52.89.100.78/32
54.190.195.254/32
54.214.155.219/32
54.218.196.28/32
52.195.248.93/32
54.65.219.119/32
43.207.238.123/32
3.114.146.111/32
54.248.180.178/32
57.180.171.119/32
3.37.121.177/32
3.34.165.169/32
15.164.153.22/32
43.201.237.75/32
13.209.252.121/32
15.165.21.19/32
43.202.223.238/32
3.34.8.241/32
15.206.230.70/32
3.7.242.212/32
43.205.183.186/32
13.200.51.21/32
13.200.127.18/32
65.2.173.31/32
18.142.175.136/32
54.254.13.217/32
52.220.108.50/32
54.255.41.156/32
52.77.196.9/32
18.143.11.169/32
52.65.164.184/32
13.237.143.132/32
3.105.255.118/32
3.104.191.162/32
13.238.244.22/32
3.106.172.84/32
15.156.32.59/32
15.222.164.249/32
15.156.255.184/32
3.98.151.27/32
3.96.73.34/32
35.182.178.44/32
18.196.69.189/32
52.58.86.18/32
3.77.185.155/32
18.153.162.220/32
3.126.237.94/32
18.157.151.173/32
16.63.192.113/32
16.63.86.27/32
16.63.153.19/32
16.63.156.232/32
16.63.10.60/32
16.63.133.73/32
54.76.137.153/32
34.253.103.242/32
63.34.104.55/32
54.220.63.40/32
54.154.186.82/32
52.208.56.204/32
13.43.230.20/32
13.42.94.26/32
13.41.178.119/32
13.43.10.138/32
18.132.72.151/32
13.43.238.10/32
54.94.144.45/32
15.229.167.123/32
177.71.171.149/32
18.229.170.213/32
54.232.43.18/32
52.67.212.82/32
3.220.210.28/32
34.231.161.126/32
34.194.73.28/32
3.231.15.71/32
3.224.137.93/32
52.55.61.132/32
54.156.218.101/32
34.194.247.143/32
52.53.140.163/32
54.193.160.145/32
54.241.128.19/32
13.56.84.222/32

If you add these IPs to the allowlist, the app will function as expected.
See also IP addresses and domains for Atlassian cloud products | Atlassian Support

All Forge IPs are listed by Atlassian at https://ip-ranges.atlassian.com/ .